Privacy notice
Last updated 7 October 2026
The short version. If you sign up for the scanner notification, we store your email address, the consent you gave, when you signed up, and the IP address the request came from — so we can send you one email when the scanner is live. We don’t sell it, we don’t add you to a newsletter, and you can ask us to delete it at any time by emailing hello@re-iq.io.
1. Who we are
ReIQ Limited (“ReIQ”, “we”, “us”) is the data controller for the personal data described in this notice.
| Company | ReIQ Limited |
|---|---|
| Registered in | England and Wales, company number 17270118 |
| Registered office | 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ |
| ICO registration | ZC226252 |
| Contact | privacy@re-iq.io |
We have not appointed a Data Protection Officer; UK GDPR does not require us to. Data protection questions go to the address above and are handled by a director.
2. What we collect, and why
| What | Why | Lawful basis |
|---|---|---|
| Your email address; the exact consent sentence shown on the form and its version; the time you signed up; and the IP address the request came from | To send you a single email when our free scanner becomes available. Nothing else. | Consent — UK GDPR Article 6(1)(a), and regulation 22 of the Privacy and Electronic Communications Regulations 2003 |
| Anything you choose to put in an email to us | To reply to you | Legitimate interests — Article 6(1)(f): responding to people who contact us |
| Standard server logs kept by our hosting provider (IP address, browser type, page requested, timestamp) | Security, abuse prevention and keeping the site up | Legitimate interests — Article 6(1)(f): operating a secure website |
If you tick the waitlist checkbox, the consent sentence we record is exactly: “I’d like ReIQ to email me once about the free scanner. I can withdraw at any time.” (version 2026-10-07.)
We don’t ask for or deliberately collect special category personal data through this website or the waitlist. Please don’t include it in emails to us unless your enquiry genuinely needs it. We do not use your data for automated decision-making or profiling.
3. What we will and won’t send you
If you sign up for the scanner notification, you will get one email, when the scanner is live. That is the whole commitment. We will not add you to a newsletter, put you into a sales sequence, or pass your address to anyone else for marketing.
If you later become a customer or start a trial, we will tell you separately what we do with your data at that point — this notice does not cover the ReIQ product itself.
4. Cookies and analytics
This site sets no cookies of its own and runs no analytics or advertising trackers. Typefaces are served from this site — your browser does not contact a third-party font provider when you load a page.
5. Who else handles your data
We use a small number of service providers, who process personal data on our instructions:
- Cloudflare, Inc. — hosts and delivers this website, and keeps short-lived server logs.
- Amazon Web Services EMEA SARL — hosts the database where waitlist signups are stored (London region,
eu-west-2). - Google Ireland Limited (Google Workspace) — stores our mailbox and delivers the notification email.
Waitlist signups are stored in ReIQ’s own database. No third-party form processor is involved.
We don’t sell personal data, and we don’t share it with anyone for their own purposes. We would only disclose it if we were legally required to.
6. Where your data is held
Waitlist signups are stored in ReIQ’s own database, hosted on AWS in London (eu-west-2).
Some of our service providers may process personal data outside the UK, including in the United States. Where we make a restricted international transfer, we make sure an appropriate transfer mechanism is in place. That may be UK adequacy regulations, including the UK Extension to the EU–US Data Privacy Framework where the recipient is certified under it, or appropriate safeguards under Article 46 UK GDPR, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. Ask us and we’ll tell you which applies to a particular transfer.
7. How long we keep it
We keep your waitlist record until we’ve sent you that email, and for 12 months afterwards so we can show what you agreed to and when. Then we delete it. You can ask us to delete it sooner at any time. Server logs are kept for no longer than 30 days. Email correspondence is kept for as long as it is useful and then deleted.
8. Your rights
Depending on the circumstances and the lawful basis we’re relying on, you may have the right to:
- be told what personal data we hold about you, and get a copy of it;
- have inaccurate data corrected;
- have your data erased;
- restrict how we use it;
- receive it in a portable format;
- withdraw your consent at any time — that doesn’t affect anything we did before you withdrew it.
Your right to object
Where we rely on our legitimate interests, you can object to that processing because of your particular situation. If you do, we’ll stop unless we have compelling legitimate grounds to continue, or we need it to establish, exercise or defend a legal claim.
Email privacy@re-iq.io and we’ll normally respond within one month, and we’ll tell you if the law allows us longer. There’s normally no charge.
9. Complaints
If you’re unhappy with how we’ve handled your data, please tell us first — we’d rather fix it.
Data protection complaints
You can make a data protection complaint by emailing privacy@re-iq.io. We’ll acknowledge it within 30 days, look into it without undue delay, keep you posted, and tell you the outcome.
You can also complain to the Information Commissioner’s Office at any time:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone 0303 123 1113 · ico.org.uk/make-a-complaint
10. Changes to this notice
If we change how we use personal data we will update this page and change the date at the top. If the change is significant and we hold your email address, we’ll tell you.